Photos: Tour Telstra's customer insight centre
Take a tour of the telco's multi-million-dollar solution showcase hub.
on Feb 18 2015 04:35AM
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Telstra has opened its customer insight centre, a purpose-built facility designed to help the telco's executives start a business dialogue with customers and potential customers.
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Telstra hosts 9700 customer conferences every year. The new facility will be an all-in-one centre used to showcase its offerings and collaborate with clients.
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Telstra's resident robot, Jed, greets customers as they enter the vision gallery. This is where Telstra shows off new technologies, including wearables and 3D-printers.
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The Exchange is Telstra's own on-site restaurant, paying homage to the history of communications.
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The library is an audio-visual site where customers can explore industry specific case studies.
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Customers can also tour the CIC data centre, which displays 35 server racks hosting Telstra's content management system.
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The CIC facility houses 55 virtual machines, with 25GHz of processing power and 27TB of storage.
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The expo room can be customised to give each customer a hands-on example of how the digital future of their business might look. It is currently configured to be "the bank of the future".
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The partnership hub introduces customers to the Telstra partner network virtually.
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The in-house broadcast studio, Studio T, is 4K ready and can be used by customers to broadcast internationally or across the Telstra network.
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Telstra is also using the space to demonstrate how its internet-of-things strategy could shape the Australian home.
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The CIC has a 300 seat theatre that will available for public hire in June.