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Tag: offshoring

  • Trillion-dollar warning on AI job cuts

    Trillion-dollar warning on AI job cuts

    Augmentation offers bigger economic gains than automation.
  • Telco offshoring brings TIO grief

    Telco offshoring brings TIO grief

    'Appalling' uncontactability surge incurs ombudsman’s ire.
  • Call centre chaos as COVID-19 spreads

    Call centre chaos as COVID-19 spreads

    Offshoring is coming back to bite Australia’s biggest companies.
  • Why Australia will stop importing so many IT services

    Why Australia will stop importing so many IT services

    Local offerings abound.
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