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Tag: ACCAN

Telcos to face $10m fines for breaching standards

Govt proposes higher penalties, more power for regulator.
Optus sued for allegedly targeting vulnerable consumers

ACCC alleges 'unconscionable conduct' by telco giant.
Telstra fined $1.5m after customers left vulnerable to scams

Regulator says thousands of people were at risk.
Telstra hit with new rules after 'serious' data leaks

Regulator says telco “put people’s privacy and safety at risk”.
NBN is now legally obliged to give you internet

Must provide at least 25Mbps downloads.
NBN is expensive and disappointing

High costs put poorer Australians at risk of missing out.
NBN complaints surge

However, retailers may have to share the blame.
Smartphone billing puts telcos back on notice

Megabyte rounding and 28-day cycles criticised.