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Each week you'll receive a selection of the latest articles so you can stay up to date with the latest news, analysis and opinion.
Tag: customer service
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CBA reverses AI-driven job cuts, admits 'error'
Bank backflips, says 'roles were not redundant'. -
Commonwealth Bank to trial AI customer service tool
It could replace call centre staff. -
Victor Dominello retires from politics
Government innovator and supporter of ACS says goodbye. -
Focus on customers like your business depends on it
It's the difference between making and losing a sale. -
QLD business wins global award