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Tag: customers

Retailers tap VR to manage angry customers

As holiday retail surges, workers confront shopper aggression.
Security giant Fortinet suffers data breach

Hacker claims 440GB of Asia-Pac customer data stolen and published.
Medibank concedes all customers affected by breach

Reveals it did not have cyber insurance as too expensive.
Newsflash: customers don’t like being tracked online

There’s a fine line between personalised and creepy.
Breach my data and we’re through

Customers have laid down the law to businesses.
Poor tech blamed for businesses losing customers

Many caught off-guard by pandemic.
NBN is bleeding fixed-line customers

One in 4 Australians won’t migrate.
Today a CIO, tomorrow a CEO

A technology world means we need tech-savvy leaders.
Telstra cops $10m fine for mobile billing fiasco

Telco billed 100,000+ customers for services they didn’t request.