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Tag: services australia

'Can you do my tax?': ATO, Services Australia prep for AI agents

Aussies will use agentic tech to access key services, officials say.
The tech companies employees love most

Dozens make Australia’s best workplace annual list.
Unreliable regional telecoms delivering ‘bleak’ outcomes: TIO

Calls for better compensation, overhaul of telco regulations.
Age checks loom for most online services

Draft code mandates verifying users before data collection.
Govt flags root-to-branch Triple Zero review

Commits $12m to device testing facility.
Telcos face $30m fines for Triple Zero failures

Must keep live outage registers.
Services Australia releases AI and automation strategy

Centrelink, Medicare agency says it faces trust and legislative issues.
Centrelink defends AI pilots

Sheds light on fraud detection, debt allocation and Copilot trials.
Man compensated $10,000 over ‘digital doppelganger’

Medicare mix-ups left man humiliated, distressed.
Govt will force essential businesses to accept cash

Despite being labelled a 'lifeline', its use has declined significantly.
Services Australia breaches spike using stolen account details

New data shows 330 per cent increase in reports.
Security holes found in myGov fraud protections

Investigation finds staff did not ask required security questions.
Govt agencies unprepared for ‘significant’ cyber incident

Auditor-General's report makes 19 recommendations.
myGov to ditch passwords in major overhaul

App will be at the heart of e-government future.
Services Australia cuts 1,000 IT contractors

Contracts came to an end just before Christmas.
New CISO for Services Australia

Dr Maria Milosavljevic takes the reins.
AI handles Services Australia deluge

Machine vision verifies documents in seconds, not days.
Our shame, Estonia’s fame

Why Australia must change direction.
Government wants facial recognition database

Says it will not be used for mass surveillance.
ACS Heritage Project: Chapter 31

Which companies spotted services as an industry?

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